T-Mobile voice and data completely DOWN! (UPDATED)

By: t-marco November 3rd, 2009

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Stating aroung 4pm pacific time, T-Mobile service stating to go down in many places. My phone did not get any messages, phone calls or even emails. Also people in SF are reporting problems with the phones and T-Mobile @ home phones too. If you have both of them at home, you are screw!. sorry Jim.

Here is the Official statement from T-Mobile.

“T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.”

Update :

All services are now restored T-Mobile says only 5 percent of users were affected by the outage, though evidence  suggest that the number is higher. My service got back round 10 pm pacific time yesterday.

Filed Under: Featured, T-Mobile News

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Comments

20 Responses to “T-Mobile voice and data completely DOWN! (UPDATED)”

  1. lhiton on November 4th, 2009 2:34 am


    Are you kidding me? Geez no wonder why I can't send ANY messages are make ANY calls! I'm really getting tired of tmobile and their crap service.

  2. tmobile pda tech on November 4th, 2009 3:02 am


    My service was down for about 30 minutes, and then it came back up just as I was leaving work (at t-mobile tech support no less)… No magic formula, I just powercycled. But yes, there is a global outage, it appears to be a rolling outage best I can tell and there's no actual estimate of the cause last I heard.

  3. Charlotte Cherry on November 4th, 2009 3:12 am


    everyone that I know in Texas who has t-mobile lost service from 30 minutes to several hours. This is a HUGE outage. What caused this>

  4. Aaron on November 4th, 2009 3:25 am


    There is no "global" outage. My service has been fine all day here in Portland Oregon. Also T-Mobile says only 5% of it's subscribers are still having issues. It's not like other carriers have not had their issues before.

  5. T-Marco on November 4th, 2009 3:41 am


    my phone is from las vegas, and its down, and i have friends in Sf and also they are down

  6. T-Marco on November 4th, 2009 3:44 am


    Vegas
    Voice Out – No
    Voice In – No
    SMS – No
    BIS – Yes (but only on WiFi)
    UMA – No

  7. Legend on November 3rd, 2009 11:56 pm


    First the Sidekick issue, now THIS!?

    T-Mobile FAIL!!!!!!!

    Maybe the Y2K bug finally came on right now, LOL

  8. Legend on November 3rd, 2009 11:59 pm


    My Voice, Data and MMS all work fine now.

    Location: Los Angeles, CA

  9. bob on November 4th, 2009 4:23 am


    project dark strike again!!!

  10. alicia on November 4th, 2009 4:46 am


    my phone is from florida, and my dad, sis in law, brother, and i all use tmobile. all of our phones arent working. i was about to break it or something cuz i was mad, but now i know. heh

  11. Charmed on November 4th, 2009 4:57 am


    I'm in text and mine has been at since 3 and it still isn't working an important call but nothing

  12. Charmed on November 4th, 2009 4:58 am


    meant TEXAS

  13. Legend on November 4th, 2009 1:01 am


    Come to Los Angeles, my friend will get you working in a few mins. Yeah Bill Gates is a pretty cool guy as well.

    Really sorry to hear that some people are still not up :(

  14. TMobileDallasTX on November 4th, 2009 5:02 am


    Dallas, TX. My voice and data have been out for the last 3 hours. As of 11 PM CST, no service.

  15. Marco on November 4th, 2009 1:05 am


    It’s 9 pm and nothing… Service down in Vegas( partially) for about 5 hours

  16. dtriska on November 4th, 2009 5:55 pm


    T-mobile is crap! I have one more month to go! then off to Verizon or AT&T. I have been with Tmobile for over 2 years and they still can't get my caller ID fixed. Wehn I call a landline my name shows up as someone else. They told me that I need to call the phone companies and get it worked out that way.

  17. r4i on November 9th, 2009 7:36 am


    I am not big fan of T-Mobile I think Nokia is better for us

  18. Blake on November 9th, 2009 3:20 pm


    This is inexcusable. I was in Texas when this happened and It was really wierd because the outage was very inconsistent and had different quirks for everyone in deffirent parts of the city I was in as well as my family members in New Mexico. New Mexico got it serve back faster about an hour and a half but in some parts of El Paso there were people that could call out, but not recieve calls or texts nor send texts and those with android devices did not get thier phone service back for almost 8-9 hours. Also it seemed that if you had a caller ring tone your service was also out for longer as well. I thank God I don't use this phone for business and I, nor my family had an emergency situation……Forget stick together T-mobile you need to get it together!!!!

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