T-Mobile USA to buy The Mobile Solution?

By: Shawn April 3rd, 2009

In a move that may surprise many of you, we are hearing time and again from TMS employees (or ex-employees) that T-Mobile USA is in the process of purchasing The Mobile Solution. The Mobile Solution is a 3rd party T-Mobile retailer, with kiosks across the United States. You may know them as the ones who yell from their kiosk to get your attention. Notorious for sales techniques that some may deem shady, dishonest, or pushy, The Mobile Solution has sold both T-Mobile services, and AT&T services in recent history. According to their website:

 

  • “The Mobile Solution signed an exclusive dealership agreement with T-Mobile in 2005. It continues to pursue aggressively its goal of becoming the predominant distributor of wireless phones in the US. To meet this goal, the company continuously improves customer service in all areas of operations. Additionally, new processes were put in place for more efficient operations and reduce costs.”
Across the net, we have spotted TMS employees speaking about the acquisition of their company by T-Mobile USA. We are told that employees are being told to apply for T-Mobile employment online, and that they need to mark down that they used to work at TMS. While the details around employees and ex-employees are bit fuzzy, we can say that all the TMS employees which we have spoken to are upset about the acquisition. Keep in mind that while TMS has gained a bad reputation, we know many many TMS employees who are honest, good people that don’t utilize the shady sales tactics we often see from TMS. 
Employees of The Mobile Solution, what have you heard? Is T-Mobile giving you the opportunity to transfer over your employment? Sound off in the comments and let us know!
Filed Under: Featured, General, T-Mobile News

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40 Responses to “T-Mobile USA to buy The Mobile Solution?”

  1. greenblood on April 3rd, 2009 9:18 am


    good move
    there’s a thread in hofo, that TMS f***ed up T-Mobile by doing all kind of scam!

  2. F*ck you T-mobile on April 6th, 2009 7:03 am


    I doubt T-Mobile will give any TMS employees a fair shot at employment. If they do great. I work in the corporate office of TMS (til May 31st, Thats the day the doors close) and its us that are really getting fucked. If I ever see a T-Mobile executive I will straight out pucnh them in the face. It would make me feel better… TMS Got FUCKED!!!!

    Honestly though… We here at corporate were told it was all about the economy but I dont buy it… We were there largest agent. Ameritel is still thriving… They havent been bought out… So why TMS? Does anyone know?

  3. Invader Phlegm on April 7th, 2009 2:15 pm


    Good riddance.

    As a T-Mobile customer who moves around a lot, I have very rarely ever had a good experience dealing with TMS. The practices of that company has really tarnished the brand name of T-Mobile in my area (and several other areas I have visited), with many people directly associating the business practices of one, with the other, and choosing to avoid T-Mobile as a carrier altogether.

    If T-Mobile is really buying out TMS, they are going to have a lot of work undoing the damage this company has done in T-Mobile’s name, and earning consumer trust back. Good luck to them in that endeavor – they are going to need it.

    To the few TMS employees that I have met over the years, who were actually decent blokes and didn’t try to scam people out of their hard earned dollars, I hope you find gainful employment at T-Mobile (or anywhere else you want to head off to). To all the other scumbag TMS employees that I have run into, and to their supervisors, execs and superiors who have encouraged, promoted and turned a blind eye to the use bad business practices that TMS sales people are famous for – go in hell . . . do not pass GO . . . do not collect $200 . . . go straight to hell and rot there. Judgment Day has finally come for you pigs.

  4. Releived on April 12th, 2009 7:46 pm


    I for one am extremely relieved to be getting out of TMS. The only thing that ever drew me into this company was the $60,000 base salary and high bonuses. There is no accountability within the upper management and executive team whatsoever. The high pressure that is put on our sales floor and the things we expect of our people is rediculous. For any TMS employee scared of what's going to happen next, don't worry. I assure you that whether you get that job with T-Mobile or not, your life is going to be extremely better! Just think….you'll probably get more than 1 day off a week, you'll have a set schedule instead of being expected to work open-close, you'll actually get VACATION time!! And so much more!!!

    Be happy this is happening. And I know they say this is proving time for t-mobile….but don't lift a finger for your upper management. They don't give a flying f*ck about you..trust me I know..I AM part of upper management and I could care less about what happens to you people. Most of you weren't worth the positions you held anyway.

  5. matt on April 14th, 2009 12:23 pm


    im a former tms employee and have worked in wireless for years. I don’t know why this is such a shock to everyone . when you work in indirect the chance that your company will be bought is considerably grater. I know tmobile is a good company for customers and employees. the only person anyone should be mad at is john mcevoy. he sold out and was waiting for this for years. he never cared about the image of his company cuz he was accumulating as much wealth as possible before he liquidated tms. the point is tms is done…get over it. and for all you people who would scam customers and take advantage of them I hope you have yur sh*t in order.
    .

  6. bob on April 19th, 2009 12:51 am


    I worked for tms and there nothing but fraud! I quit because of the way they teach you how to do it. daniel berrios is a fraudulent f*****! who enforces it.

    Mod Note: Watch the lang.

  7. former tms employee on May 4th, 2009 12:44 pm


    i use to be a tms employee. i hated everything about them. they thought me to be shady. not only that but they forced me to do illegal procedures. made me work hard for “bonuses” that i never recieved, pay checks would never come out the way there suppose to and fake chargebacks. made me chase a assitant manager possition with no extra pay. once i made the change from tms to another 3rd party i made almost 3times as much the legal way. tms is a shady company all together R.I.P TMS hope to never see you again

  8. not an employee but in the loop on May 6th, 2009 2:43 pm


    TMS employees are being encouraged to apply to T-Mobile, but are in no way guaranteed a seamless transfer. To T-Mobile, TMS employees are basically regarded as a lower life form than a Joe off the street with no mobile sales experience at all. After the 31st the waiver signed in training will presumably be null so applying to any and all other competitors might yield better results. T-Mobile is well aware of the shady practices of TMS and will likely take it into consideration when hiring. Other companies might give more benefit of the doubt.

  9. EX TMS MARKET DIRECT on July 28th, 2009 1:37 pm


    I was one of the many laid off from TMS when t-mobile took over. For the record, TMS was not sold, it was given. If you have ever worked there, you know how much dept J-Mac was in (no high end phones in kiosks, shortage of accesries, reps paychecks bouncing, skimming bonuses to pay "dark rent", etc.) He actually GAVE the company away! As to the

  10. EX TMS MARKET DIRECT on July 28th, 2009 1:40 pm


    question refering to if anyone got a job with t-mobile? the answer in no. In our market there was me (the md) 3 regionals, 1 trainer/recruiter, ops manaager, office manager, 8 store managers, 3 ass. managers, and about 65 reps. Of this, only 3 people were hired. All hott female sales reps who were hired as part time reps. TMS did however respectfully close by paying all final checks and buying vacation time(VERY SUPRISING!!!) Also, i have recently heard that they did not pay the final 2 months of insurance premiums to the health care company, leading in ALOT of people owing ALOT of money…. Anyone know anythign about this?

  11. John Thomas Former Market Recruiter on August 7th, 2009 11:46 am


    I loved working at Mobile Solution, I never to this daymade as much money as I did. I worked with Billy Burns and Jim McEvoy (owner’s brother); these guys worked very hard and only took off on Sundays. Back from 2002-2004….they were really good. Not everyone is bad apples! We were the BEST!

  12. bob on August 28th, 2009 7:29 pm


    I speak for tms and say that we all trained staff to do fraud because it made our checks bigger. And I was a national sales director for TMS for jacksonville,wfl,austin and houston.I also liked praying on kids to make them sale more.It makes me feel bigger Iam the one you call faggot.

  13. Jack on October 26th, 2009 10:21 pm


    I had a friend who worked at a location and he quite after a month. They claimed within four months a employee could make 100k+ being a sales rep. In reality this couldn't be farther from the truth. His booth would take advantage of people with bad credit and recently immigrated latinos who could not speak much English. They would lie, decieve, print out fake rebates and even bait and switch; that is signing up members for one plan costing $30 a month then switching it to a $60 a month plan without their permission. They would get away with it by saying it was T-mobile's fault since they had "correctly" filled out the paperwork but somehow a mistake was made at T-mobile. Their most profitable strategy however; was adding an extra line to the users already existing plan. So for example a user would come to the booth with an already existing T-mobile plan and the TMS would tell them that this new plan would void out their old plan. In reality the customer was now paying for 2 plans!! The last straw according to my friend was the manager ordering phones from the company and then selling them on ebay and then claiming that there shipment was not recieved or lost.

  14. jack on October 26th, 2009 10:25 pm


    Continued…..

    Is it any wonder these guys were becoming a liablity and destructive to the T-mobile brand? I mean you could smell the gonorrhea and cheap cologne from the sales reps all the way accross the mall. What company yells at people walking through the mall, insults them for not wanting to listen to their sales pitch and then insults them again for having a carrier other than T-mobile? I knew people who would walk outside just in the area of the TMS booth to avoid the harrasment. At best these guys were liars and at worst they were professional scam artists. This philosphy obviously came from the top down and wasn't in a few isolated cases as this board illustrates.

    I really have no sympathy for anyone who worked at TMS and got laid off. The compnay actively promoted decietful and dodgy business practices. If I were T-mobile I would fire anyone and everyone who was still employed at the TMS and start from scratch. In fact I would even try and prosecute all the scum bags that worked at this retched company.

  15. David on February 4th, 2010 10:23 pm


    I was just like Boiler Room.. I lived in the golden years of TMS, the greeters and the closers. We got money.. and I still get money. Aggressive yes but big paychecks.

  16. tree on March 1st, 2010 9:23 pm


    Anyone know how to Get a w-2 from TMS for the year of 2005 and 2006. from the West florida market

  17. Sayno on March 26th, 2010 6:18 pm


    Looking at how to get a W-2 for the year 2009?

  18. ex tms'er on March 30th, 2010 3:56 am


    I was told John did not pay ADP to forward out our W-2; go figure he spent all of his money purchasing the Padres after he let TMS go. I was told we have to use our final check.

  19. HAHA on May 20th, 2010 5:23 pm


    you guys fucked yourselves in that joke of a company, hope you're all unemployed

  20. ...Haha on June 10th, 2010 8:39 pm


    I am not unemployed anymore asshole. I know who you are and U are the fucking joke!

  21. Carrie Catzere on June 10th, 2010 8:51 pm


    Absolutely true. Got stuck with some medical bills before May 31. Thanks McEvoy. Scumbag! And to think I actually sucked his d*ck. Thank god it was'nt more!

  22. Bob Ryan on June 10th, 2010 9:01 pm


    Right on Matt! I got paid and now enjoying life. Forget all these people that cried about the end. This is business. John had a plan and it worked. The plan was NOT for TMS to last that long. It went alot longer than we expected it to. Johnny Mac and myself are drinking the good stuff and traveling the world. Its all good on this end!

  23. Scott Tibbetts on June 10th, 2010 9:08 pm


    I sure hope know one is still crying about TMS ending. IT WAS THE PLAN!!!! It was to make as much money as possible and then relax and enjoy life. If you did'nt thats your fault. Alot of you were overpaid anyway. Most of you were worthless! I'll see you at the Padres game. Well, if your were lucky enough to me in our circle = )

  24. JJD on June 21st, 2010 3:05 pm


    I worked for TMS from Sept 2007-March2008 and can tell you these people are not making up these stories. I wish I would have quit earlier, but I didnt. I stayed and thought things would get better and only got worse. I worked at three different locations in my market and there was wide spread fraud going on. Finally I had enough evidence that my mgr and other guy in my kiosk were doing SSn fraud and one day my mgr called and told me not to come back to work. He said my sales had slipped, eventhough I was selling above average. Then my mgr turns arounds and forged my signature on documents saying I quit, then signed another paper saying I "resigned".

  25. JJD on June 21st, 2010 3:06 pm


    Being the smart guy Iam (lol) I go to the unemployment office and filed for unemployment. I told them everything and showed them how I given two forged seperation notices. TMS corportate office never replied to any of the letters sent from the enemployment office in my state and of course they awarded me unemployment, and I was getting $300 a week. At the time I was a college student and I didnt work for almost two years, getting unemployment due to the extentions in my state. I deserved it b.c. of the hell TMS put me through. Also when I was told not to come back, I did call the LP dept and turn off all the information I had on my mgr and others..it started a widespread investigation…many were fired, but I never knew the final outcome of it…

  26. adam on July 5th, 2010 3:31 am


    TMS WAS ALL FRAUD………SCAMMING WAS GREAT..I MADE SOME GOOD MONEY THERE AND CHUNKED DUCE BEFORE THE THE SHIP SANK..THANKS FOR PROMOTING DUMB N.S.D LIKE BERRIOS ALWAYS IN ON THE FRAUD AND CASHED HIS CHECKS……I HEARD HE MANAGES A SUBWAY..WAY TO GO LOSER

  27. Carrie on August 24th, 2010 12:51 pm


    Please remove that last comment, this is the real Carrie. I understand your frustrations whoever you are…but please don't post comments pretending you're someone else and spreading rumors about innocent people. I now work at a lawyers office. If it is not removed, I have no problem getting the lawyer I work for involved. Thank you!

  28. Chargebacks Queen on September 23rd, 2010 7:55 pm


    Mike Gormley was f'ing Tiffany Rady. They would F*** in Tif's truck at lunch. She's gross first of all. Talk about a Mack Truck with a busted grill. Mike G. did'nt even deserve the position. He's the reason the company failed. VP of sales!??? Serioulsy, he's dumb as dirt. One shot kid, one shot!

  29. DRT on April 10th, 2011 12:27 am


    I worked at TMS for a long time and I made a lot of money. The reason I am writing this is because I was part of honest Markets that had long term success! I am sure that certain Markets were shady but not the four that I worked in. We took pride in catching scumbags. TMS taught me a lot and I will never forget the people at TMS that made an impact on my life.

  30. todd horton on July 11th, 2012 11:24 pm


    u r a fuckin leach and u know it
    fuck u

    Todd Horton
    Come see me and tell me I am wrong!!

  31. HAHAHAHAHA on May 5th, 2013 5:52 pm


    who are u ex md?? and did u get a job @ TMOBILE?? U probly missed all the last payments on ur BOAT & ESCALADE u wannabe

  32. King Boral on June 24th, 2013 11:38 pm


    I worked at TMS for 5 years and I dont regret 1 day of it.. yes very stressful and very long hours, hardly ever vacation time but maaaannn those 15k paychecks were looking GOOD.!! Lol
    Whoever didnt make money at TMS was just simply not good for it.. dont forget this line of work is not for everyone ladies.. you got to have what it takes to lift your skirt up, grab your balls and sell the s#/t out of the very little inventory we had.. come on, WE WERE THE BEST BABY.!! Providence, RI biaaatches..!! LOL

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  34. Kimberly on May 27th, 2014 9:55 pm


    Do you know who last had the 401k policy with TMS?

  35. Kimberly on May 27th, 2014 9:57 pm


    Do you know who TMS last had for their 401k plan?

  36. Kimberly on May 27th, 2014 10:02 pm


    Do you recall the last company that TMS had their 401k plan through?

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  38. Ex-TMS Employee on December 15th, 2014 7:18 pm


    I worked for TMS in Oregon and it was my first job ever. The manager found 17 year-old me walking around the mall with my friends in sweat pants. A few days later I turned 18 and was hired.

    I learned all the TMS tricks and quickly found myself at the top of the "rankings" … which we would anxiously await for every morning. I remember my first day of training – I showed up 20 min early. One man showed up "on time" and was fired on the spot for not being at least 15 minutes early. This was my first experience in the "working world."

    Then, I had no idea what I was doing. I just followed the training and yes, I did make more money than all of my friends (most of which were still in highschool). I graduated HS early just for this job because I couldn't believe my eyes when I opened my pay checks…

    That being said – our kiosk did some things that (I know now) were wrong. And YES – I was promised employment with "corporate" T-mobile. I even had an interview during a career fair in Beaverton OR (where other TMS employees were).

    My whole kiosk jumped ship after we heard the news… I stayed till the bitter end… The day they closed the doors and took down the kiosk.

    Thinking back.. I learned a lot of valuable things during my time there. What to do, what not to do… and that in the job market – nothing is permanent. It was the most fun job I've ever had. I had low self confidence before I worked there, and it was built up high enough that people who walked by would flip me off and tell me to go to hell and I wouldn't care. I would greet, "Hi! How are you today?" and people would call me worthless and tell me to go kill myself. So it taught me not to worry about what they have to say.

    Not sure how other EX employees are doing… I started working at Activate Cellular afterwards and went to college. Got my Associates and then Bachelors. Now I am a public relations executive for the government after getting my degree. We can do it – just have to learn from it.

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  40. Hamza Sheikh on July 26th, 2016 5:25 pm


    T-Mobile has long sheet of doing stuff like this. I remember when they dealt with Apple for iPhone and right now they always struggle to get updates like iOS 10 beta 4 download for iOS devices.

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