T-Mobile USA to buy The Mobile Solution?

By: Shawn April 3rd, 2009

In a move that may surprise many of you, we are hearing time and again from TMS employees (or ex-employees) that T-Mobile USA is in the process of purchasing The Mobile Solution. The Mobile Solution is a 3rd party T-Mobile retailer, with kiosks across the United States. You may know them as the ones who yell from their kiosk to get your attention. Notorious for sales techniques that some may deem shady, dishonest, or pushy, The Mobile Solution has sold both T-Mobile services, and AT&T services in recent history. According to their website:

 

  • “The Mobile Solution signed an exclusive dealership agreement with T-Mobile in 2005. It continues to pursue aggressively its goal of becoming the predominant distributor of wireless phones in the US. To meet this goal, the company continuously improves customer service in all areas of operations. Additionally, new processes were put in place for more efficient operations and reduce costs.”
Across the net, we have spotted TMS employees speaking about the acquisition of their company by T-Mobile USA. We are told that employees are being told to apply for T-Mobile employment online, and that they need to mark down that they used to work at TMS. While the details around employees and ex-employees are bit fuzzy, we can say that all the TMS employees which we have spoken to are upset about the acquisition. Keep in mind that while TMS has gained a bad reputation, we know many many TMS employees who are honest, good people that don’t utilize the shady sales tactics we often see from TMS. 
Employees of The Mobile Solution, what have you heard? Is T-Mobile giving you the opportunity to transfer over your employment? Sound off in the comments and let us know!
Filed Under: Featured, General, T-Mobile News

Related Posts

This website uses IntenseDebate comments, but they are not currently loaded because either your browser doesn't support JavaScript, or they didn't load fast enough.

Comments

14 Responses to “T-Mobile USA to buy The Mobile Solution?”

  1. greenblood on April 3rd, 2009 9:18 am


    good move
    there’s a thread in hofo, that TMS f***ed up T-Mobile by doing all kind of scam!

  2. F*ck you T-mobile on April 6th, 2009 11:03 am


    I doubt T-Mobile will give any TMS employees a fair shot at employment. If they do great. I work in the corporate office of TMS (til May 31st, Thats the day the doors close) and its us that are really getting fucked. If I ever see a T-Mobile executive I will straight out pucnh them in the face. It would make me feel better… TMS Got FUCKED!!!!

    Honestly though… We here at corporate were told it was all about the economy but I dont buy it… We were there largest agent. Ameritel is still thriving… They havent been bought out… So why TMS? Does anyone know?

  3. Invader Phlegm on April 7th, 2009 2:15 pm


    Good riddance.

    As a T-Mobile customer who moves around a lot, I have very rarely ever had a good experience dealing with TMS. The practices of that company has really tarnished the brand name of T-Mobile in my area (and several other areas I have visited), with many people directly associating the business practices of one, with the other, and choosing to avoid T-Mobile as a carrier altogether.

    If T-Mobile is really buying out TMS, they are going to have a lot of work undoing the damage this company has done in T-Mobile’s name, and earning consumer trust back. Good luck to them in that endeavor – they are going to need it.

    To the few TMS employees that I have met over the years, who were actually decent blokes and didn’t try to scam people out of their hard earned dollars, I hope you find gainful employment at T-Mobile (or anywhere else you want to head off to). To all the other scumbag TMS employees that I have run into, and to their supervisors, execs and superiors who have encouraged, promoted and turned a blind eye to the use bad business practices that TMS sales people are famous for – go in hell . . . do not pass GO . . . do not collect $200 . . . go straight to hell and rot there. Judgment Day has finally come for you pigs.

  4. Releived on April 12th, 2009 11:46 pm


    I for one am extremely relieved to be getting out of TMS. The only thing that ever drew me into this company was the $60,000 base salary and high bonuses. There is no accountability within the upper management and executive team whatsoever. The high pressure that is put on our sales floor and the things we expect of our people is rediculous. For any TMS employee scared of what’s going to happen next, don’t worry. I assure you that whether you get that job with T-Mobile or not, your life is going to be extremely better! Just think….you’ll probably get more than 1 day off a week, you’ll have a set schedule instead of being expected to work open-close, you’ll actually get VACATION time!! And so much more!!!

    Be happy this is happening. And I know they say this is proving time for t-mobile….but don’t lift a finger for your upper management. They don’t give a flying f*ck about you..trust me I know..I AM part of upper management and I could care less about what happens to you people. Most of you weren’t worth the positions you held anyway.

  5. matt on April 14th, 2009 12:23 pm


    im a former tms employee and have worked in wireless for years. I don’t know why this is such a shock to everyone . when you work in indirect the chance that your company will be bought is considerably grater. I know tmobile is a good company for customers and employees. the only person anyone should be mad at is john mcevoy. he sold out and was waiting for this for years. he never cared about the image of his company cuz he was accumulating as much wealth as possible before he liquidated tms. the point is tms is done…get over it. and for all you people who would scam customers and take advantage of them I hope you have yur sh*t in order.
    .

  6. bob on April 19th, 2009 12:51 am


    I worked for tms and there nothing but fraud! I quit because of the way they teach you how to do it. daniel berrios is a fraudulent f*****! who enforces it.

    Mod Note: Watch the lang.

  7. former tms employee on May 4th, 2009 12:44 pm


    i use to be a tms employee. i hated everything about them. they thought me to be shady. not only that but they forced me to do illegal procedures. made me work hard for “bonuses” that i never recieved, pay checks would never come out the way there suppose to and fake chargebacks. made me chase a assitant manager possition with no extra pay. once i made the change from tms to another 3rd party i made almost 3times as much the legal way. tms is a shady company all together R.I.P TMS hope to never see you again

  8. not an employee but in the loop on May 6th, 2009 2:43 pm


    TMS employees are being encouraged to apply to T-Mobile, but are in no way guaranteed a seamless transfer. To T-Mobile, TMS employees are basically regarded as a lower life form than a Joe off the street with no mobile sales experience at all. After the 31st the waiver signed in training will presumably be null so applying to any and all other competitors might yield better results. T-Mobile is well aware of the shady practices of TMS and will likely take it into consideration when hiring. Other companies might give more benefit of the doubt.

  9. EX TMS MARKET DIRECTOR on July 28th, 2009 5:37 pm


    I was one of the many laid off from TMS when t-mobile took over. For the record, TMS was not sold, it was given. If you have ever worked there, you know how much dept J-Mac was in (no high end phones in kiosks, shortage of accesries, reps paychecks bouncing, skimming bonuses to pay “dark rent”, etc.) He actually GAVE the company away! As to the

  10. EX TMS MARKET DIRECTOR on July 28th, 2009 5:40 pm


    question refering to if anyone got a job with t-mobile? the answer in no. In our market there was me (the md) 3 regionals, 1 trainer/recruiter, ops manaager, office manager, 8 store managers, 3 ass. managers, and about 65 reps. Of this, only 3 people were hired. All hott female sales reps who were hired as part time reps. TMS did however respectfully close by paying all final checks and buying vacation time(VERY SUPRISING!!!) Also, i have recently heard that they did not pay the final 2 months of insurance premiums to the health care company, leading in ALOT of people owing ALOT of money…. Anyone know anythign about this?

  11. John Thomas Former Market Recruiter on August 7th, 2009 11:46 am


    I loved working at Mobile Solution, I never to this daymade as much money as I did. I worked with Billy Burns and Jim McEvoy (owner’s brother); these guys worked very hard and only took off on Sundays. Back from 2002-2004….they were really good. Not everyone is bad apples! We were the BEST!

  12. bob on August 28th, 2009 7:29 pm


    I speak for tms and say that we all trained staff to do fraud because it made our checks bigger. And I was a national sales director for TMS for jacksonville,wfl,austin and houston.I also liked praying on kids to make them sale more.It makes me feel bigger Iam the one you call faggot.

  13. Jack on October 26th, 2009 10:21 pm


    I had a friend who worked at a location and he quite after a month. They claimed within four months a employee could make 100k+ being a sales rep. In reality this couldn't be farther from the truth. His booth would take advantage of people with bad credit and recently immigrated latinos who could not speak much English. They would lie, decieve, print out fake rebates and even bait and switch; that is signing up members for one plan costing $30 a month then switching it to a $60 a month plan without their permission. They would get away with it by saying it was T-mobile's fault since they had "correctly" filled out the paperwork but somehow a mistake was made at T-mobile. Their most profitable strategy however; was adding an extra line to the users already existing plan. So for example a user would come to the booth with an already existing T-mobile plan and the TMS would tell them that this new plan would void out their old plan. In reality the customer was now paying for 2 plans!! The last straw according to my friend was the manager ordering phones from the company and then selling them on ebay and then claiming that there shipment was not recieved or lost.

  14. jack on October 26th, 2009 10:25 pm


    Continued…..

    Is it any wonder these guys were becoming a liablity and destructive to the T-mobile brand? I mean you could smell the gonorrhea and cheap cologne from the sales reps all the way accross the mall. What company yells at people walking through the mall, insults them for not wanting to listen to their sales pitch and then insults them again for having a carrier other than T-mobile? I knew people who would walk outside just in the area of the TMS booth to avoid the harrasment. At best these guys were liars and at worst they were professional scam artists. This philosphy obviously came from the top down and wasn't in a few isolated cases as this board illustrates.

    I really have no sympathy for anyone who worked at TMS and got laid off. The compnay actively promoted decietful and dodgy business practices. If I were T-mobile I would fire anyone and everyone who was still employed at the TMS and start from scratch. In fact I would even try and prosecute all the scum bags that worked at this retched company.

Feel free to leave a comment...
and oh, if you want a pic to show with your comment, go get a gravatar!

Leave Your Comment Join CellPhoneSignal or login below to comment!

Post as a guest.