T-Mobile loses 77 000 subscribers in Q3..

By: t-marco November 5th, 2009


T-Mobile USA reported a net loss of 77,000 subscribers in the third quarter, all indications that the nation’s No. 4 carrier is losing share to market heavyweights Verizon Wireless and AT&T, which both posted notable subscriber gains during the period. We just home that we the recently launch of the Motorola Cliq and the upcoming Blackberry Bold 9700 and Behold 2, T- Mobile will do better in the Q4.

Financials: The carrier reported net income of $417 million, down from $425 million in the second quarter and $442 million in the year-ago quarter. However, T-Mobile’s parent company, Deutsche Telekom, posted a rise in net income to $1.42 billion, up from $1.33 billion in the third quarter last year. T-Mobile’s total revenues in the quarter clocked in at $5.38 billion, up from $5.34 billion in the second quarter but down from $5.51 billion in the year-ago quarter. The carrier said that the higher revenues were driven by higher equipment sales, partially from an expanded data device lineup. However, service revenues were $4.73 billion, down from $4.77 billion in the second quarter and $4.491 billion in the third quarter last year.

Subscribers: The carrier’s net subscriber loss of 77,000 sharply contrasts with the 670,000 net subscriber additions it had in the third quarter last year–and the 325,000 net adds it had in the second quarter. T-Mobile lost 140,000 contract customers in the quarter, and even its prepaid net adds were only 63,000 in the third quarter, down from 268,000 in the second quarter and 377,000 in the third quarter of 2008. The company blamed fewer gross adds and higher churn from Flex Pay customers for the overall loss in subscribers. T-Mobile ended the quarter with 33.4 million customers.

Filed Under: Featured, T-Mobile News

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7 Responses to “T-Mobile loses 77 000 subscribers in Q3..”

  1. mbaby on November 5th, 2009 8:06 pm

    this has to do with that little crisis that happpened 2 nights ago… get your act together tmoble, youre about to lose even more customers.

  2. david Munoz on November 6th, 2009 4:58 pm

    T-Mobile is on the verge of losing 77,001 customers.

  3. Alyson on November 9th, 2009 2:35 pm

    T-mobile needs to quit getting ugly colored phones as well. Muave Berry? Orange? Lime? Whatever happened to Black, Silver, Brown, Blue, and Pink? Everybody else has much nicer line ups of phones in both looks and capabilities. the only thing T-mobile has to offer is the G1, mytouch, and motorola cliq, but get lets get real everybody else is getting android so they should prepare to lose a whole lot more, and don't let me get started on the whole project suck, oops I mean project black, what a joke. They started charging a lot more the andriod data plan is $40. GET LESS PLUS PAY MORE FOR SEVICE THAT GOES OUT AND PAY FOR YOUR PHONE AND DON'T SIGN A CONTRACT WHEN YOU ALREADY GOT BURNED ON THAT NEW PHONE. I WILL HOLD ON FOR ANOTHER QUARTER IF NOT ADD ME TO THE DEPARTED.

  4. R. Criss on November 25th, 2009 7:04 pm

    I've been with them since 2006 and they use to be good. Just got off the phone with them about the coverage around Joplin, MO. They lost the deal with At&t towers. Our coverage has drooped tremendously and all they will say is; "we're not adding to that coverage area" Be warned this is happening all over and not just Missouri. They are talking about wasting money on buy a losing company like Sprint instead of reaching out to the customers they already have.
    I foresee T-Moble going out of business within the next two years if they don't do something about the coverage areas they've lost.
    As for myself and other friends and family we are switching to AT&*T or Verizon. Good luck T-Mobile I'll watch for you in the news in bankruptcy court.
    R. Criss

  5. X t-mobile customer on December 11th, 2009 3:38 am

    HA HA HA T-mobile. That's what you get for giving me crapy service. Quit paying Catherine Zeta Jones and those other celebrities and use that money to actually build a service that works.

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