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  #1  
Old 08-14-2008, 12:45 AM
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Main Cell Phone Carrier: T-Mobile
Main Phone: Sidekick 2008
Exclamation Sim Problem?

I think I have a problem with my sim card, but I'm not sure. I used to have a Dash. Starting about 2 months ago, it started not holding a signal. It would cycle through, say "searching," "no service," "home service," and then get a signal. Then it would do this again. It started just every once and awhile, but then started happening more frequently. I would try turning it off or pulling the battery, but the only thing that would get it to go back to normal (at least for a little while) was to do a hard reset. The first few times I would go to copy my contacts to my sim and would get error messages saying the sim was busy. After a couple times I left my contacts on my sim.
I wanted a new phone anyway, and this seemed like a good excuse, so I went and picked up a Sidekick 2008 this past Friday (Aug 8). I have since fallen in love with the phone. It is a good fit for me. Tonight at work, I saw I had accidentally turned my phone off. I turned it on and it was searching for a signal. it did this for about a half hour. It would get a signal for a few seconds, then lose it and say searching again. Or say emergency calls only. I tried powering off and back on. I tried pulling the battery. This eventually got it to hold a signal so I could makes some calls. It has since done this a couple more times (first happened around 5 pm, it's now about 1:30 am).
My friend has been using my old Dash since Friday night and hasn't had any problems.

The two problems with the phones seem really similar to me. Is this just a problem with the sim card? Or do I have terrible luck with my phones? I am going to go into the store tomorrow and would like to know if I'll need a new sim or need to try and exchange my Sidekick for a new one. Can T-Mobile change my number to a different sim in the store? Or do that at all?

Thank you in advance for any help or suggestions. Sorry for the long post too, I tried to keep it concise, but it was tough.
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  #2  
Old 08-14-2008, 07:22 AM
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Default Re: Sim Problem?

Yeah it looks like your Sim is not working correctly. Simple fix you can go into the store and they can get you a new sim card, and reprogram it with your phone number.

Hope that helps
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  #3  
Old 08-14-2008, 09:25 AM
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Default Re: Sim Problem?

Excellent. Thanks a lot. I'll be going in shortly. I'll post what happens...
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  #4  
Old 08-15-2008, 03:40 PM
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Default Re: Sim Problem?

I went in yesterday and they switched out my sim for me. It appears to work fine now. I guess time will tell.
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Old 08-15-2008, 05:37 PM
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Default Re: Sim Problem?

Good to hear
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