8320 deleting all text and phone logs - Tmobile User Community

cellhead84 · #1 01-10-2008, 12:11 AM

has anyone else had this problem this has happened to me twice since I've gotten the phone it has automatically erased my call logs and my text messages and once after i had just sent it text it just deleted it almost instantly has anyone else ever had this problem

chris.graham8 · #2 01-10-2008, 01:35 AM

2 things should fix your problem. The first is get a memory card. I am going to assume your not using one because this is a common blackberry problem as when you use up memory with programs and pictures when the phone gets too loaded it has to free memory in the safest way it can and so blackberry makes it delete text and call logs to free memory. So first thing is buy one, 2gb preffered but 1gb min. if you want music go for the 4gb from amazon. got mine for 40$. Second click your Media tab, then click menu, and options. scroll down to device memory limit and drop it to 12mb, and then scroll to reserved pictures memory and drop it to 0mb, then click menu, save. should solve your problems! If you have a memory card MAKE SURE you are saving all photos to that card, same with ringtones, videos and songs. hope that helps.

cellhead84 · #3 01-10-2008, 01:39 AM

thanks ill get back to you im sure it will work

Quote:

Originally Posted by chris.graham8

2 things should fix your problem. The first is get a memory card. I am going to assume your not using one because this is a common blackberry problem as when you use up memory with programs and pictures when the phone gets too loaded it has to free memory in the safest way it can and so blackberry makes it delete text and call logs to free memory. So first thing is buy one, 2gb preffered but 1gb min. if you want music go for the 4gb from amazon. got mine for 40$. Second click your Media tab, then click menu, and options. scroll down to device memory limit and drop it to 12mb, and then scroll to reserved pictures memory and drop it to 0mb, then click menu, save. should solve your problems! If you have a memory card MAKE SURE you are saving all photos to that card, same with ringtones, videos and songs. hope that helps.

qbangringo · #4 01-10-2008, 11:30 PM

Cellhead84 is right! Once your device is too full boom there you go out with your call log and text message and also some emails too! I was shocked! I was freaking out when I noticed they were gone! Took me a minute to realize thats what it was! Also I would say go with the 2gb if you have the bills. I have a 1gb and its almost full and I really amnot into using my BB for music! Please post back with an update!

cellhead84 · #5 01-10-2008, 11:39 PM

Im gonna order a 2gig just to be on the safe side because i will be using it for music once in a blue and thats funny it deleted your emails it never did that to mines

Quote:

Originally Posted by qbangringo

Cellhead84 is right! Once your device is too full boom there you go out with your call log and text message and also some emails too! I was shocked! I was freaking out when I noticed they were gone! Took me a minute to realize thats what it was! Also I would say go with the 2gb if you have the bills. I have a 1gb and its almost full and I really amnot into using my BB for music! Please post back with an update!

qbangringo · #6 01-10-2008, 11:40 PM

Funny thing is it deleted the entire call log, most the text and some of my emails. I mean all my emails are backup on the server anyways but ya know I was looking for them when I was out and about!

cellhead84 · #7 01-10-2008, 11:48 PM

Damn I feel your pain I was about to lose it I had called tmobile immediately only to end up hanging up because I was on hold for so long...but make sure you clear all the unecessary things I.e. Apps and languages your not using to free room as well

Galvatron · #8 01-18-2008, 11:39 AM

your emails ar probaly sitting in you inbox still nust not on you hand held recocile your handhelf as for text on messages click view folder andor saveed messages

coastieboy00 · #9 01-18-2008, 06:00 PM

I've had more issues with the memory being full on my 8320 than I did with my 8700 and I had more on my 8700! But as everyone said, the memory card helps a lot.

Galvatron · #10 01-18-2008, 07:59 PM

th 8300 seris has mayby 32 megs ofinternal mameory i have 64 in my 8800 an i have 2 gig micro-sd i keep al my picturres and music on. youve got to prune the branches somtimes.lol. and when you do get a card make sure you move or save all the pics to the sd card