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  #1  
Old 12-01-2007, 03:05 PM
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Unhappy Help ME

Hi, Guys n Girls, I got a T-mobile Dash n now its broke yes broke. Somebody n my house I guess set on it in now the screen of it is crack. Now when I mean crack the glass isnt crack I guess its the inside of the phone. N I need to get some stuff off on it but I cant see the screen but anyway. I plugged it up to ActivSync n they told me to go to tools and click restore/backup but its not on there n I need some info on my phone like my contacts so I need some help yall please. Help me find away to backup my files.
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  #2  
Old 12-02-2007, 12:17 AM
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Default Re: Help ME

When you plug your phone into your computer, does it come up under "my computer" as a new drive?? If it does, you should be able to explore and copy all your files.
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  #3  
Old 12-02-2007, 06:24 PM
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Default Re: Help ME

Ok So what about my phone numbers that I have on there.
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  #4  
Old 12-03-2007, 09:47 AM
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Quote:
Originally Posted by rocgpt
Hi, Guys n Girls, I got a T-mobile Dash n now its broke yes broke. Somebody n my house I guess set on it in now the screen of it is crack. Now when I mean crack the glass isnt crack I guess its the inside of the phone. N I need to get some stuff off on it but I cant see the screen but anyway. I plugged it up to ActivSync n they told me to go to tools and click restore/backup but its not on there n I need some info on my phone like my contacts so I need some help yall please. Help me find away to backup my files.
The contacts are already on Outlook if it's installed
once your Dash is connected to host computer, go to My Computer->mobile device
your files on Dash's My Documents are also on My Documents\(your Dash)
everything on the memory card will be intact, just use card reader to retrive them
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who says UMTS is voice only???
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  #5  
Old 12-03-2007, 04:50 PM
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Default Re: Help ME

Yea I know but I think I didnt install outlock on my computer cause i dont use it.
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  #6  
Old 12-03-2007, 05:42 PM
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Outlook is a key
this should be included with your Dash software
without it, you're likely SOL
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  #7  
Old 12-03-2007, 08:27 PM
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Default Re: Help ME

It IS included with Dash software. Trust me, I refused to install Outlook before getting my Dash, but I installed it for the contacts and have it synced solely to either my Dash or Curve... no email addresses, just for the phone

Report back here once you've got it, and I'll try and walk you through the steps to sync your contacts - it can be tricky.

If you don't have the included Dash CD anymore, you can try ebay. I found an auction currently going @ $0.99 for Microsoft Outlook 2000... $28 for Buy It Now.

Last edited by Mystictrust : 12-04-2007 at 02:25 AM.
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  #8  
Old 12-03-2007, 11:33 PM
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Default Re: Help ME

Outlook express won't work with active sync. I' tried and it won't connect.
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  #9  
Old 12-04-2007, 02:15 AM
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Default Re: Help ME

Quote:
Originally Posted by johnmed3 View Post
Outlook express won't work with active sync. I' tried and it won't connect.
You're right, my mistake. Outlook Express is not supported on the Dash. I'll update my post.
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  #10  
Old 12-04-2007, 08:16 AM
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Default Re: Help ME

Ok I got outlook on there an my phone numbers came up so now when I get a new T-mobile dash I just sync the new phone to outlook n thats the way I can get my numbers back on my phone.
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