service request for zip 14103

[greenblood]

currently I stay in Medina, where has no T-Mobile service at all
can I contact through support for this issue?
Medina is a small town, has about 1000-2000 residents

[Scooby214]

Are you staying there long term? How far do you have to travel to get coverage? This has to stink. :( I don't know who to contact, and I bet their first suggestion would be to try the Hotspot @Home...

EDIT: I looked up your zip on Compass... Since they have coverage around there, maybe they would consider it feasible to add a tower. Have you tried calling CS?