tmobile4life
03-01-2009, 11:00 AM
heres what happened:
This phone was shipped out on 2/16. It was packed with the phone intact and all accessories. I have the receipt to prove it. When this person bought this phone after the transaction I emailed him letting him know i was shipping out the phone. He responded with this:Thank you so much for your reply, my only concern is getting it here within 1 week, only because i'm planning to give it to my wife in monterey Ca. on our anniversary Feb 23, 2009 If that can't be done i understand, but please allow me to be reibersed and buy else-where. thank you again! Bill wickAfter realizing his situation I assured him he would initially get it by the end of that week, however since I live in Florida, and he is in California, it was not possible, but I assured him again it would be there by 2/23. There seemed to be some sort of problem with UPS, because I checked the tracking number on that day and it said the package was mis sorted, and would be redelivered on 2/24This is what I wrote him: Bill, I was watching this package all day, and then I saw that they mis sorted the package, and that it will be delivered tomorrow. I really feel horrible about the way this concluded, my intention was to get it to you by today, UPS screwed up, unfortunately there is nothing I can do. All I can say is, I understand your situation, and sympathize with your situation. Sincerely JeffHe never responded to me after that until he got the phone which was yesterday. This is what he wrote when he received the phone:We recieved the package today, Is this some kindof sorry joke? I get a box with NO PHONE IN IT!!!all that was in the box was the instruction bookletsbelt case headphones & soft case but NO PHONE!I want to know what your going to do about this. This whole experience with you has been onea huge disappointment! Let me be clear here, the phone was in the box, with everything that i said was going to be in there. What I feel is, he has the phone, and is upset he did not receive it on the 23rd, or UPS stole it. I did file a damage claim with UPS, T-mobile also confirmed the phone was being used, but could not reveal to me who and where. Paypal is reviewing the case now, and personally I think they are horrible, anyone experience anything like this?
This phone was shipped out on 2/16. It was packed with the phone intact and all accessories. I have the receipt to prove it. When this person bought this phone after the transaction I emailed him letting him know i was shipping out the phone. He responded with this:Thank you so much for your reply, my only concern is getting it here within 1 week, only because i'm planning to give it to my wife in monterey Ca. on our anniversary Feb 23, 2009 If that can't be done i understand, but please allow me to be reibersed and buy else-where. thank you again! Bill wickAfter realizing his situation I assured him he would initially get it by the end of that week, however since I live in Florida, and he is in California, it was not possible, but I assured him again it would be there by 2/23. There seemed to be some sort of problem with UPS, because I checked the tracking number on that day and it said the package was mis sorted, and would be redelivered on 2/24This is what I wrote him: Bill, I was watching this package all day, and then I saw that they mis sorted the package, and that it will be delivered tomorrow. I really feel horrible about the way this concluded, my intention was to get it to you by today, UPS screwed up, unfortunately there is nothing I can do. All I can say is, I understand your situation, and sympathize with your situation. Sincerely JeffHe never responded to me after that until he got the phone which was yesterday. This is what he wrote when he received the phone:We recieved the package today, Is this some kindof sorry joke? I get a box with NO PHONE IN IT!!!all that was in the box was the instruction bookletsbelt case headphones & soft case but NO PHONE!I want to know what your going to do about this. This whole experience with you has been onea huge disappointment! Let me be clear here, the phone was in the box, with everything that i said was going to be in there. What I feel is, he has the phone, and is upset he did not receive it on the 23rd, or UPS stole it. I did file a damage claim with UPS, T-mobile also confirmed the phone was being used, but could not reveal to me who and where. Paypal is reviewing the case now, and personally I think they are horrible, anyone experience anything like this?