I'm soo ticked off at T-Mobile for Harassment

[gloriawalters]

Ok, I’ve just about had it with T-Mobile and after this experience I will never recommend them to anyone and will post on all of my very popular forums about this awful experience.




I have had the same phone number for several years on my pay as you go phone. This phone was previously owned by someone by the name of Martin and I have started receiving automated calls from T-Mobile that they need to speak to him about his “account.” I have tried to resolve this by phone and by email to customer service to no avail. I don’t understand this…T-Mobile is the one calling me, why can’t someone just tell your credit department that Martin does not have this number anymore. This isn’t rocket science.

[DIPPYNA2]

Well why don't you just change your phone number or just ignore when t-mobile calling you. I have a new number as well, and I guess the precious owner has some problem with some company that now they call me here and there. All I do I recognize the number and just ignore their call. End of story.

[wralford]

Having a recycled phone number has inherent problems. I seriously doubt that AT&T or Verizon would be any better -- or nicer -- about it, but by all means try, using that same number.

[tzsm98]

I've found the best thing to do is to talk to them until they tell you it is about a legal matter. Then you tell them, "Oh, then talk to Martin's legal counsel." It sometimes takes two or three phones calls and asking to speak to a supervisor before someone on the other end will utter that magic phrase. Once they do and you lay that on them they usually go away forever. I am no expert in this but it has worked several times for me on various numbers. I am an attractant of numbers formerly owned by deadbeats. I suspect something about the laws governing collecting the pound of flesh and bugging folks who are known to have counsel enter into this odd turn of events.