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View Full Version : Running out of minutes :(

boston_errol
10-31-2007, 10:07 PM
700 minutes for my 5 lines is not enough. I need to upgrade to either myfaves or a 900 min family plan. Is there a way to do this without contract extension?
SJSMR2
10-31-2007, 10:21 PM
Yes there is... upgrade to a non-promotional family plan to avoid a contract extension.
dsigma6
11-15-2007, 11:44 AM
2 week old thread, but just stopping by...

I also have 5 lines and 700 minutes, which is usually enough. I called up and let them know I was running low, and they added 200 minutes to each line, good for three months. Nice gesture.
Nwahs
11-15-2007, 04:51 PM
2 week old thread, but just stopping by...

I also have 5 lines and 700 minutes, which is usually enough. I called up and let them know I was running low, and they added 200 minutes to each line, good for three months. Nice gesture.

I have done the same thing before. They are very generous about the bonus minutes...and therefor keeping the customers happy. I'm sure there is a limit to how many times you request, but still, adding 200 per line is impressive. They did that once for me...with both minutes and bonus text messages.
chokaay
11-15-2007, 05:06 PM
700 minutes for my 5 lines is not enough. I need to upgrade to either myfaves or a 900 min family plan. Is there a way to do this without contract extension?


I've been out of the loop for a while, but I believe you still can convert your FamilyTime account to a Family MyFaves account with NO contract extension (or maybe that's just for Individual Plans). Just call up CS and ask about it.
Nwahs
11-15-2007, 05:10 PM
I've been out of the loop for a while, but I believe you still can convert your FamilyTime account to a Family MyFaves account with NO contract extension (or maybe that's just for Individual Plans). Just call up CS and ask about it.

Haha even if it has been a while, your still right. Unless you get a promotional plan, your contract will not be extended. Just make sure, when you are doing it, you state at least a few times that you do not want your contract extended.
dsigma6
11-16-2007, 08:54 AM
Just make sure, when you are doing it, you state at least a few times that you do not want your contract extended.
Absolutely! But afterwards, I'd call back 2 days later, a week later, a month later, etc.

I've been told my contract wasn't being extended, then I called back 2 months later for a refresher on my soon to expire contract, and they said 10 months. Nooooooooo. (They fixed it though).