afccadet79
06-07-2007, 05:16 AM
Employees take center stage at T-Mobile party
Customer service center employs 660 Springfield workers.
It's hard to believe that Sarah Cypret, a woman who always wears a smile, used to cry at her old job. But her life took a turn when the 32-year-old mother of five came to work for T-Mobile. The wireless phone service provider set up a customer service center in Springfield last year.
"I really, really enjoy it," said Cypret, who not only loves her new gig but also can afford medical insurance to get her children off Medicaid. Cypret's story illustrates the importance of providing quality jobs in the Ozarks, and that was the message Wednesday when politicians and community leaders celebrated the grand opening of the T-Mobile Customer Service Center in northwest Springfield. "It's a terrific boost to the region's economy," said Secretary of State Robin Carnahan. When T-Mobile announced in late 2005 its plan to come to Springfield, it was considered one of the most significant job creations in Springfield.
On Wednesday, the T-Mobile center threw a big party to celebrate one year in operation and showcase its achievements. The company not only invited officials, civic leaders and journalists to the party, but also its employees, whose genuine smiles probably were the best testimony of its success.
The Springfield center employs 660 workers and expects to increase its annual payroll to $19 million with 820 full-time employees in early 2008. It offers wages in the $10.30-to-$12-per-hour range as well as benefits such as medical insurance and 401K plans. The trendy, colorful facility also is full of amenities for employees: a fitness center, a full-service cafeteria, a game room, an outdoor patio with a grill, and a quiet room with oversized sofas.
And there is plenty of free coffee and hot chocolate for employees. "I feel like I come to a playground to work," said Cypret, who particularly likes racing games. "It's so fun to work here." Christina Brent, a student at Missouri State University, is happy with her gig, too. "I love T-Mobile," Brent said. "Everybody is friendly. Everybody is very helpful." And, the job comes with "a huge increase" in pay, said Brent, who said she had worked at a local hotel front desk for $7.50 a hour. "We're paid really well," she said. For her family, T-Mobile has made a difference, Cypret said. "Now I have a job with benefits to support my family," she said.
SOURCE: News-Leader
Customer service center employs 660 Springfield workers.
It's hard to believe that Sarah Cypret, a woman who always wears a smile, used to cry at her old job. But her life took a turn when the 32-year-old mother of five came to work for T-Mobile. The wireless phone service provider set up a customer service center in Springfield last year.
"I really, really enjoy it," said Cypret, who not only loves her new gig but also can afford medical insurance to get her children off Medicaid. Cypret's story illustrates the importance of providing quality jobs in the Ozarks, and that was the message Wednesday when politicians and community leaders celebrated the grand opening of the T-Mobile Customer Service Center in northwest Springfield. "It's a terrific boost to the region's economy," said Secretary of State Robin Carnahan. When T-Mobile announced in late 2005 its plan to come to Springfield, it was considered one of the most significant job creations in Springfield.
On Wednesday, the T-Mobile center threw a big party to celebrate one year in operation and showcase its achievements. The company not only invited officials, civic leaders and journalists to the party, but also its employees, whose genuine smiles probably were the best testimony of its success.
The Springfield center employs 660 workers and expects to increase its annual payroll to $19 million with 820 full-time employees in early 2008. It offers wages in the $10.30-to-$12-per-hour range as well as benefits such as medical insurance and 401K plans. The trendy, colorful facility also is full of amenities for employees: a fitness center, a full-service cafeteria, a game room, an outdoor patio with a grill, and a quiet room with oversized sofas.
And there is plenty of free coffee and hot chocolate for employees. "I feel like I come to a playground to work," said Cypret, who particularly likes racing games. "It's so fun to work here." Christina Brent, a student at Missouri State University, is happy with her gig, too. "I love T-Mobile," Brent said. "Everybody is friendly. Everybody is very helpful." And, the job comes with "a huge increase" in pay, said Brent, who said she had worked at a local hotel front desk for $7.50 a hour. "We're paid really well," she said. For her family, T-Mobile has made a difference, Cypret said. "Now I have a job with benefits to support my family," she said.
SOURCE: News-Leader