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terryjohnson16
08-17-2007, 12:21 AM
I put this here cause this pertains to all carriers even, T-Mobile.

Cellphones failed again after Minnesota bridge collapse - Engadget Mobile (http://www.engadgetmobile.com/2007/08/16/cellphones-failed-again-after-minnesota-bridge-collapse/)

Cellphones failed again after Minnesota bridge collapse

Posted Aug 16th 2007 11:17PM by Brian White
Filed under: Misc

When major disasters strike, cellphones have a bad habit of being about as useless as that morning piece of burnt toast. At least, that's what those working Ground Zero after the 9/11 attacks found out, and those who were directly involved in the Minnesota bridge collapse more than a few weeks ago witnessed as well. Again, the culprit In Minnesota appeared to be overloaded cellular towers and switch traffic that apparently affected all carriers in the Minneapolis-St. Paul area where the collapse happened. With cellular service being integral to everyday life, should there not be contingency plans in place for continuing service in the event of a disaster? A recent suggestion of cellular "peer-to-peer" service that bypasses towers and switches in an emergency sounds intriguing to us. Maybe in 2015 or so we'll see it happen.I think all carriers should have backup cell towers that go live automatically when the main towers and network can't handle the overloaded cell sites. 3G won't sold this initially, since the whole network can become so jammed that in the event of a major disaster like 9/11 or any disaster that calls for people to call and contact friends and family. And I say that 3G won't help solve this initially, since all the major carriers in the area couldn't get calls out. Verizon, which is known to have serious coverage couldn't even handle the calls. Either Sprint and Verizon shared the towers there for roaming or by allowing each other to use the same tower, but for their own network, that could also have caused issues. Same with AT&T, and T-Mobile. T-Mobile roams up there, so if all the switches and circuits became full and jammed, then no carrier could have service.

Just like most sites have backup generators and power supplies just in case of a power outage, they should have backup switches, and other hardware that can kick in and handle the stress when the main sites go down.

I just think that all carriers whether large or small as defined by customers and/or coverage should have backup pieces of hardware that help push calls across in the event of a traffic jam, or when network issues occur.

In the event of an emergency, not everyone will be able to get to a landline. Cell phones will be the only method of communication. So, IMO, the local governments should stress this to the carriers to make their networks durable in the time of need, and more reliable everyday.

Railroader
08-17-2007, 01:26 AM
Do they have some kind of priority service for first responders there? I was noticing on Edge Wireless's site they have this-

Edge Wireless :: Wireless Priority Services (http://edgewireless.com/business/wps.html)
Wireless Priority Services
Key Federal, state, local, and tribal government, and critical infrastructure personnel are eligible for Wireless Priority Service. Typical users are responsible for the command and control functions critical to management of and response to national security and emergency situations.

Prompt access to your wireless network is critical in emergency situations.


Sometimes, in large-scale emergencies, circuits can become overloaded and wireless networks can become jammed- delaying calls and crucial emergency response.

Make Your Calls a Priority
Edge Wireless Priority Service (WPS) gives emergency agencies priority handling for emergency calls in heavy network traffic. Now, the Departments of Defense and Homeland Security and civilian agencies have the priority access they need to help ensure they get their mission-critical calls through without delay. WPS is available wherever Edge Wireless offers service. The result of the ability to contact key decision makers in times of emergencies is improved response time and better reactions.


Be Prepared for Unpredictable Situations
No one can predict when a crisis will arise. That's why it's even more important that your emergency personnel have access to WPS. Improve access to your wireless network while improving your workers' abilities to respond to emergencies quickly and efficiently to help ensure public and national security.

How do you use WPS?
Using WPS couldn't be more convenient. To make a WPS call, dial *272 + Destination Number and push the SEND key.

Who is Eligible:
Key Federal, state, local and tribal governments and critical infrastructure personnel are eligible for WPS. To ensure that high-level messages receive prompt attention, WPS breaks subscribers into five levels of prioritization. Once you've place your call with *272, you will receive priority over the general public in the following order:

Executive Leadership and Policy Makers
Disaster Response/Military Command and Control
Public Health, Safety and Law Enforcement Command
Public Services/Utilities and Public Welfare
Disaster Recovery

How Do I Apply?
WPS is only available to individuals authorized by the National Communications Systems (NCS). Please visit the NCS website at NCS | Wireless Priority Service (WPS) (http://www.wps.ncs.gov) or call 1-866-NCS-Call to contact them. The NCS will process the service request and notify Edge Wireless to add the WPS feature.

What's the Cost for WPS?
Activation Fee None
Feature Charge (per month per user) $4.50
Additional Per Minute Fee None

Additional charges, as set forth in your Edge Wireless plan, may apply.




Important Information
WPS provides end users with the ability to be put on a queue for the next available resource ahead of end users without WPS. Edge Wireless makes no assurances regarding waiting times associated with WPS, nor can Edge Wireless ensure that WPS calls will be connected. If you use WPS, Edge Wireless is required to share your WPS call usage information with the NCS and its authorized agents. The WPS charges are in addition to the charges associated with your Edge Wireless plan. All rates, terms and conditions of your plan apply. See applicable service agreement, corresponding plan brochure, and related printed materials for complete details. Contact your Edge Wireless representative for complete details on WPS. "

Railroader
08-17-2007, 01:29 AM
I think one thing that is nice is we have Highway Call Boxes in California, on most highways and freeways, and they are linked directly via cellular to the CHP. I would think they would have priority in such a situation.

~Evil~|~Steg~
08-17-2007, 04:24 PM
i remember back in the late 90`s when the sattellite cellfones went down for a few days, that was a big issue, and all over the news... didnt a comet or something knockout the sattellite or something like that???